O'Reilly Auto Parts in Cleveland, TX Closed now

Reviews about O'Reilly Auto Parts

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  November 29, 2019, by Amber Swiney
  Was told that a part would be set aside for me to pick up the next morning. When i went in the next morning the store had most of its lights off, weird, and one person was helping me until this kid, Austin, stepped in and took over. Not sure why. Austin couldn't find the part. He asked me the same questions over and over until I started getting upset and then a manager got involved. Apparently they have no real system in place for this kind of thing. It's ridiculous. If you can't get organised enough to help your employees find things and keep your customers happy, you won't get my business.